How To Use Government Digitization to Transform Nations

Governments, like the rest of society, are being pressured to adopt new technologies and undergo digital transformation in order to keep up with the times. In addition, new IT technologies integrated through government digitization are providing many efficiencies that are able to save valuable public funds that can be used elsewhere for people who need it.

Because of this trend, it is crucial that government organizations implement cutting-edge IT services and solutions. With Era Biz, government organizations have access to IT services such as software development, mobile app development, government digitization, web development, and back-office software solutions all in one place. They are able to partner through a variety of different outsourcing models; such as Full Project Outsourcing, Build-Operate-Transfer (BOT), Dedicated Development, and IT Staff Augmentation.

The benefits and significance of Era Biz’s many IT services for government organizations are of key importance in today’s era. GovTech, the use of technology to enhance government services and operations, has increased demand for specialized IT services that may aid in this transition. Era Biz is well-positioned and experienced in aiding government organizations on their path to greater efficiency and digitalization.

Government Digitization

The term “government digitization” is an umbrella term that refers to any process or activity through which government organizations and departments use digital tools and technology to improve service delivery and internal processes. A few examples are replacing paper with electronic forms, creating new digital services, and enhancing decision-making using data and analytics. GovTech, in specific, is a growing element for modern governments that is making ripples in the technology world today.

The Benefits of GovTech / Government Digitization for State Organizations

• Efficiency: With digitization, government services may be made more efficient by eliminating redundant tasks and simplifying procedures.
• Effectiveness: The effectiveness of government services can be enhanced by digitization since it facilitates the dissemination of up-to-date, accurate data to policymakers.
• Citizen Satisfaction: Citizens will have easier access to government data and services thanks to digitization, which will increase openness.

Era Biz provides a variety of services, from the government digitization of paper-based procedures to the development of digital services to more specific uses of technology according to requirements (Such as the Sri Lanka Samurdhi Social Benefit Department’s Digital Lottery development), to aid government agencies in their digital transformation.

IT Outsourcing

The term “IT outsourcing” refers to the practice of handing off the management of information technology to an external IT company. Among these are application support, IT infrastructure management, and software development. Managing a wide variety of services and tasks may be time-consuming and resource-intensive for government agencies, taking attention away from their primary objective. In most circumstances, government agencies find IT outsourcing to be a cost-effective way to handle their IT requirements without diverting resources from their primary objectives and functions.

How Can Government Agencies Benefit from IT Outsourcing for Government Digitization?

• Cost Savings: Since there won’t be any need to hire and pay for in-house IT staff full-time and provide additional employment benefits, outsourcing IT services can save a lot of public funds.
• Specialized Skills: Outsourcing firms like Era Biz have access to a large pool of IT experts with specialized skills and knowledge allowing high-quality IT solutions to be provided to government agencies
• Scalability: Outsourcing IT services can give government entities the scalability to increase or decrease resources as needed.

Era Biz excels at IT outsourcing for government organizations, providing customized IT services to fit their specific requirements. We are a reliable partner for the government’s IT outsourcing needs because of our team of qualified specialists and history of many completed government digitization projects.

Build-Operate-Transfer (BOT)

Under the BOT model, a contractor such as Era Biz would build and operate the project for a set time period before handing over control to the client. Government agencies are able to benefit greatly from this approach since it allows them to use the skills and resources of a specialized IT company during the creation and maintenance of a project, before taking full responsibility for it themselves. It also reduces the running costs for the project and the need for trained staff until the project is fully transferred. As a result, many government agencies prefer to have the IT company take responsibility for the project and its operation for the entire period of the contract, until the project demises or is transferred to another IT company who wins the bid for the next contract period.

The BOT Model’s Benefits to Government Organizations

• Overcome Project Challenges: By enlisting the help of an experienced IT service provider, government entities may lessen their exposure to potential challenges during a project’s creation and maintenance via the BOT model.
• Saving Public Funds: Because it makes use of an IT company’s specialized experience and efficiency in project development and operation, the BOT model may save public bodies money.
• Capacity Building: When the contract ends, operations can be transferred to the government agency or another IT company, which will provide an opportunity to train and equip new state staff for future projects.

When it comes to government projects, Era Biz is an expert in implementing the BOT model, from inception through to the handover of operations, and all in between. We have over 10 years of experience doing this and can handle your projects with ease.

Dedicated Development for Government Digitization

The term “dedicated development” refers to the practice of assigning an entire development team to a single client. This method guarantees that the development team will be in sync with the client’s goals and able to provide a tailored solution without being distracted by other projects. Having a dedicated development team for government projects is crucial for on-time delivery that satisfies state needs and public expectations. Government projects have a higher requirement for dedicated teams.

Benefits of Hiring Dedicated Teams for Government Organizations

• Commitment: A dedicated development team is committed to the success of the client and can provide a more perfectly tailored solution.
• Quality: Since the team’s attention focuses completely on the client’s project, a high degree of quality assurance may be guaranteed.
• Adaptability: As the project advances, new requirements and adjustments may arise; a dedicated development team or individual dedicated developers can help accommodate these.

Era Biz always offers dedicated teams for all government projects at no extra cost to guarantee projects are completed on time and to the government agency’s specifications. Institutions can also hire individual dedicated developers to enhance their existing team or for smaller projects.

IT Staff Augmentation for Government Digitization

In the context of information technology, “IT Staff Augmentation” refers to the temporary addition of external IT personnel to an organization’s existing IT staff for a short term requirement (long-term . Usually, the augmented IT expert works remotely, but some may be requested by the governments to work inhouse. The scalability of this method allows businesses to expand or contract their IT departments as needed. Government organizations can benefit from IT staff augmentation when it comes to handling peak project workloads or gaining access to specialized talents that are not housed in-house.

The Value of Staff Augmentation for Government Project Teams

• Scalability: The scalability of IT personnel for government institutions are able to be increased or decreased as needed with the help of IT staff augmentation.
• Access to Talent: Government organizations get access to specialized skills that are not accessible in-house through IT staff augmentation.
• Cost-Effectiveness: Managing peak project workloads or gaining access to specialized talents may be accomplished at a reasonable cost through the use of IT staff augmentation.

Era Biz offers excellent IT staff augmentation services that help government organizations deal with peak project workloads and get access to specialized talents when necessary.

Software Development for Government Digitization

Software development for governments requires a proper understanding of the state’s specific requirements. In order to modernize and enhance government services, government digitalization frequently necessitates the creation of specialized software applications. Whether a government agency needs a new software developed or an existing one updated and integrated, Era Biz has extensive experience in this field.

The Role of Software Development in the Digital Transformation of Governments

• Automation: Government services can benefit from the automation of manual procedures and the simplification of workflows made possible by custom software applications in a number of ways.
• Efficiency: By giving officials access to reliable data in a timely manner, custom software applications are able to boost the efficiency of public services.
• Effectiveness: Integrating preexisting systems and data with custom software applications offers a more complete picture of government activities.

Era Biz offers software development services to government organizations, with the goal of creating tailor-made solutions that enhance the performance of government functions.

Mobile App Development

Government entities are no longer immune to the widespread adoption of mobile applications. Citizen access to government services, form submissions, and notification deliveries can all be facilitated via mobile applications. To help government organizations better serve their constituents, Era Biz offers specially customized mobile app development services for government institutions.

The Benefits of Mobile Apps for Governments

• Easier Access to Services: Citizens are able to more easily access government services, make requests, and get notifications using mobile applications since they are more accessible.
• User-friendliness: Accessing and utilizing government services can be simplified with the use of user-friendly, custom mobile applications.
• Citizen Participation: Citizens are more likely to engage positively with the government when they have a simple and accessible means to do so, and mobile applications offer just that.

Era Biz’s mobile app development services help government organizations create citizen-friendly apps that run smoothly and easily.

Web Development

Citizens rely heavily on the internet as a gateway to governmental resources and information. That’s why every government organization needs a sleek and user-friendly website. Era Biz provides government organizations with web development services, with the goal of creating websites that are accessible to all users and giving a streamlined experience overall.

Why Government Agencies Require Web Development

• Citizen Engagement: A good website makes it gives citizens a good impression of their funds being used productively, leaving them better engaged.
• Easy Access to Government Services: A user-friendly website makes it simpler for the general public to access and utilize government services.
• Faster Information Dissemination: One of the fastest and most cost-effective ways to get information out to the public is through a well-designed website.

Websites built by Era Biz are user-friendly, easily accessible, and provide a streamlined experience for users, and the company has long experience in offering web development services to government bodies. Most recently we created a modern website for the Ministry of Women, Child Affairs and Social Empowerment in Sri Lanka allowing them to achieve better digital transformation.

Back-Office Software Solutions

The term “back-office software solutions” refers to software that play a role in office tasks for non-customer-facing / back-office roles. Human resources, accounting, and other administrative software fall under this category. Government agencies cannot function efficiently and successfully without back-office software systems to manage their myriad internal processes.

Benefits for Government Agencies from Back-Office Software Solutions

• Higher Effectiveness: By automating formerly time-consuming, labor-intensive tasks and optimizing related workflows, back-office software solutions are able to significantly boost the effectiveness of internal operations.
• Better Efficiency: Back-office software solutions can boost the efficiency of internal processes by giving decision-makers access to up-to-date and correct data.
• Software solutions for the back office can facilitate the integration of preexisting systems and data, giving users a more complete picture of how their organization functions inside.

To help government organizations streamline their internal processes, Era Biz creates specialized software, such as CRM solutions, LMS solutions, and ERP solutions for their back offices. As the top-most LMS provider in Sri Lanka, our solutions are used by many government agencies.

Conclusion

Government agencies have a demand for specialized IT service providers like Era Biz to help them with their path to computer automation and efficiency in light of the proliferation of government technology (GovTech) and the growing need for government digitization.

Contact us to learn more about the IT services Era Biz provides to government institutions and to set up a free consultation. Era Biz is an organization that strives to serve the public by making technology more available through government digitization and GovTech.